Kyve Privacy Policy Center

Effective Date: November 2025


1. Introduction

Kyve values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, why we process it, and your rights. This policy applies to all Kyve escrow services, including the Kyve website, mobile platforms, API services, and all related tools.


2. Information We Collect

We collect the following categories of information:

  • Account information such as name, email, phone number, username, and profile image.
  • Financial information including balance, ledger information, payment methods, bank details, and transaction records through our licensed payment partners.
  • Escrow and transaction information including product details, amount, currency, delivery status, messaging, dispute submissions, and escrow activity logs.
  • API access information including issued API keys for developers connecting via our /api/v1/escrow endpoint.
  • Device information such as device tokens, platform type, and user agent.
  • Content you submit such as messages, product photos, dispute evidence, and comments.


3. How We Use Your Information

Your information is used to:

  • Create and manage your Kyve account.
  • Process escrows, payments, locked funds, and withdrawals.
  • Verify user identity using KYC and AML checks where required.
  • Support dispute resolution by reviewing submitted evidence.
  • Send critical notifications such as escrow updates and security alerts.
  • Improve platform performance, detect fraud, and secure user accounts.
  • Comply with financial regulations and legal obligations.


4. Sharing of Information

We do not sell your personal information. We may share information only:

  • With payment processors and banks for secure financial transactions.
  • With identity verification partners during the KYC process.
  • When required by law, court order, or regulatory authorities.
  • With your permission when using third party integrations.


5. Cookies and Tracking Technologies

Kyve may use cookies and similar tools to improve user experience and analyze usage. You can disable cookies through your browser settings.


6. Data Security

We use strong administrative and technical safeguards to protect your data. These include encrypted databases, secure authentication, and access controls. No online system is completely secure and users are encouraged to protect their accounts with strong passwords and two factor authentication.


7. Data Retention

Kyve retains data only for as long as necessary for legal, regulatory, and operational purposes. For example, transaction and ledger data may be stored to meet financial compliance requirements.


8. Your Rights

Depending on your region, you may have the right to access, update, correct, or delete your personal data. You may also request restriction or objection to processing.


9. Third Party Services

Kyve integrates with external partners such as Paystack. These services have their own privacy policies, and we encourage you to review them separately.


10. Children

Kyve is intended for users who are at least 18 years old. We do not knowingly collect data from children under 18.


11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted and users will be informed of material updates.


12. Contact Us

If you have questions about this Privacy Policy, contact us at
support@kyveapp.com